About
Us
STEPUP CASTER, a Sunshine Enterprise Company,
has expanded to become one of the fastest growing importers
and distributors for a full-line of caster products. Our service-oriented
business model is built upon a Quality Assurance System (QAS)
and an experienced engineering department second to none.
We have a state of the art E-commerce website, a strategic
network of 4 distribution centers across the U.S., and a staff
of knowledgeable customer service, and sales associates ready
to assist you.
Our Mission Statement
STEPUP CASTER offers the customer
quality casters while providing exceptional service at the
best possible prices. We want to achieve 100% customer satisfaction!
Our Motto
Quality, Service, Satisfaction
Quality - A Quality Assurance System (
QAS)
is built into every stage of the order process, from production
to delivery. QAS enables us to ensure you that the quality
of our products will meet or exceed your expectations.
Service - We provide a convenient service
through our caster sales specialist, with over 30 years of
caster experience. and a state of the art website. You can
place your orders online anytime at
www.gostepup.com,
24 hours a day and 7 days a week.
Satisfaction - Adequate inventories are systematically
distributed to a network of 4 distribution centers strategically
located throughout the United States. This ensures the customer
"On-Time" delivery.
Our Goal
100% Customer Satisfaction! STEPUP CASTER
consistently provides our customers with the highest quality
products that are delivered in a timely manner. We accomplish
this goal through adequate inventories, a sound business model,
and dedicated employees.